At Casuno, protecting your personal information is one of our most important responsibilities. This page clearly explains how we collect, use, and safeguard your data.
Casuno's Commitment to Your Privacy
All data transmitted on the Casuno platform is protected with 256-bit SSL encryption. Your login credentials, payment details, and personal information remain fully encrypted at all times.
All your data is stored on secure servers protected by multiple layers of security to prevent unauthorized access. Regular backups and continuous monitoring are maintained.
Casuno never sells your personal data to third parties. Your information is not shared with external organizations for advertising or marketing purposes.
Identity documents collected during the KYC process for secure transactions are used solely for identity verification and fraud prevention — nothing else.
You can disable all non-essential cookies at any time. Casuno allows you to manage your cookie settings so you stay in control of your preferences.
Casuno's data security practices are regularly audited by third-party security experts. Any vulnerabilities identified are addressed promptly.
Casuno (casuno.ws) is a trusted online gaming platform offering lottery, Sports Betting, and various gaming services to users in Bangladesh. We believe your personal privacy is a fundamental right, and protecting it is our ethical responsibility.
This Privacy Policy clearly sets out what data Casuno collects, why we collect it, how we use it, and how long we retain it. Our goal is to be fully transparent with you so you can enjoy our platform with complete confidence.
Casuno's Privacy Policy has been developed in accordance with Bangladesh's applicable data protection laws and international best practices. Any changes will be updated on this page, and you will be notified by email for significant updates.
Casuno collects two types of data — information you provide directly and information collected automatically while you use the platform.
| Data Type | Example | How We Collect Your Data |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Registration Form / KYC |
| Contact Information | Email address, phone number, mailing address | Registration Form |
| Financial Information | BKash/Nagad number, bank account details | Payment Processing |
| Transaction History | Records of deposits, withdrawals, bets, and winnings | Automatic |
| Device & Network Information | IP address, browser type, operating system | Automatic |
| Usage Patterns | Page visit history, session duration | Cookies / Logs |
Casuno collects only the data that is strictly necessary. No excessive or irrelevant information is collected. Identity documents and other materials gathered as part of KYC are stored on secure servers solely for the purpose of identity verification.
Casuno uses your data for the following purposes:
Casuno uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help enhance your experience on the platform.
Casuno uses three types of cookies:
A cookie consent bar is shown on your first visit to the site. You can also delete or disable cookies at any time through your browser settings.
Casuno shares data with third parties only in specific circumstances and to a limited extent:
Outside of the cases listed above, Casuno does not share your personal data with any other organization. All third parties we work with are contractually required to comply with Casuno's privacy standards.
Casuno uses industry-leading security technology to protect your information. Our security framework includes:
That said, no one can guarantee 100% security on the internet. We strongly encourage you to keep your password strong and never share it with anyone. If you notice any suspicious activity on your account, please support@casuno.wsto let us know.
Every Casuno user has the following rights:
You have the right to know what information we hold about you and to access it at any time.
You can contact us to correct any inaccurate or outdated information.
You may request that your data be deleted under certain circumstances.
You may request that the processing of your data be restricted in specific circumstances.
The right to receive a copy of your data in a machine-readable format.
You have the right to object to the use of your data for specific purposes.
To exercise these rights, email us support@casuno.ws. We aim to respond within 30 business days. Please note that certain data may not be deletable due to legal obligations.
Casuno is strictly an adult platform. No one under the age of 18 is permitted or should attempt to use this platform.
We do not knowingly collect data from minors. Age is verified at registration, and KYC is used to confirm age if there is any doubt.
Casuno does not retain data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements:
Once the retention period expires, your data is automatically and securely deleted or anonymized so that you can no longer be identified in any way.
For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to us through the following:
Once a privacy complaint is received, we will investigate and provide a formal response within 30 days. If you are not satisfied with our response, you have the right to escalate the matter to the relevant regulatory authority.
Every Casuno user enjoys these benefits